Contact Us
We offer email customer service. If you have any questions or issues, please send us an e-mail and we will reply within one business day.
Please enter the details of your request with your order number(*which should be a 4-digit number) or your user name on the order.
service@11urban.com
Or say hello to us on Facebook or Instagram.
FB: @11urban
Ins: @elevenurban
You can reach us at:14th Floor, Building 1, No. 339, Jiuxin Road, Jiuting Town, Songjiang District, Shanghai